KR
Kamil R
1 reviews | Active since Mar 2012
14 Jan 2020, 09:14
Appalling service. No feedback in almost a month
Really appalling service from Law for All. I logged a case on the 18th of December and I am yet to receive any feedback from the company. I have sent multiple emails to Ignatius Jacques Oliphant requesting feedback for case C1820-12-2019 but emails go unanswered. If this is the type of service we can expect than i rather move to another company.
Helpful (0)
Replies (6)0
Replies (6)LAW FOR ALL's replyOfficial
14 Jan 2020, 09:54Morning Kamil.
Thank you for your feedback. We're sorry to hear you feel we're letting you down. We know legal troubles aren't easy and cause a lot of stress, but we assure you, we're always in your corner!
South Africa's courts and most businesses close over the December period. That means we can't mediate or negotiate effectively, or go to fight for our clients' rights in court. The good news is that our offices closed just for a short while (from 20 December 2019) and our caring lawyers are back from the 2nd of January 2020 to attend to your matter with renewed energy.
We'd want to look into why your lawyer hasn't contacted you yet, and why you haven't received feedback. Rest assured, our team answers emails promptly and are always ready to lend a helping hand.
Our Client Experience Team will be in contact today and look into your concerns.
Sorry for any inconvenience.
Yours in Law.
LAW FOR ALL
***
Thank you for your feedback. We're sorry to hear you feel we're letting you down. We know legal troubles aren't easy and cause a lot of stress, but we assure you, we're always in your corner!
South Africa's courts and most businesses close over the December period. That means we can't mediate or negotiate effectively, or go to fight for our clients' rights in court. The good news is that our offices closed just for a short while (from 20 December 2019) and our caring lawyers are back from the 2nd of January 2020 to attend to your matter with renewed energy.
We'd want to look into why your lawyer hasn't contacted you yet, and why you haven't received feedback. Rest assured, our team answers emails promptly and are always ready to lend a helping hand.
Our Client Experience Team will be in contact today and look into your concerns.
Sorry for any inconvenience.
Yours in Law.
LAW FOR ALL
***
LAW FOR ALL's reply14 Jan 2020, 09:54
Official
Morning Kamil.
Thank you for your feedback. We're sorry to hear you feel we're letting you down. We know legal troubles aren't easy and cause a lot of stress, but we assure you, we're always in your corner!
South Africa's courts and most businesses close over the December period. That means we can't mediate or negotiate effectively, or go to fight for our clients' rights in court. The good news is that our offices closed just for a short while (from 20 December 2019) and our caring lawyers are back from the 2nd of January 2020 to attend to your matter with renewed energy.
We'd want to look into why your lawyer hasn't contacted you yet, and why you haven't received feedback. Rest assured, our team answers emails promptly and are always ready to lend a helping hand.
Our Client Experience Team will be in contact today and look into your concerns.
Sorry for any inconvenience.
Yours in Law.
LAW FOR ALL
***
Thank you for your feedback. We're sorry to hear you feel we're letting you down. We know legal troubles aren't easy and cause a lot of stress, but we assure you, we're always in your corner!
South Africa's courts and most businesses close over the December period. That means we can't mediate or negotiate effectively, or go to fight for our clients' rights in court. The good news is that our offices closed just for a short while (from 20 December 2019) and our caring lawyers are back from the 2nd of January 2020 to attend to your matter with renewed energy.
We'd want to look into why your lawyer hasn't contacted you yet, and why you haven't received feedback. Rest assured, our team answers emails promptly and are always ready to lend a helping hand.
Our Client Experience Team will be in contact today and look into your concerns.
Sorry for any inconvenience.
Yours in Law.
LAW FOR ALL
***
KR
Kamil R's updateReviewer Update
16 Jan 2020, 12:03Your client services team called me and promised feedback. Till now I have received none.
KR
Kamil R's update16 Jan 2020, 12:03
Reviewer Update
Your client services team called me and promised feedback. Till now I have received none.
LAW FOR ALL's replyOfficial
16 Jan 2020, 12:45Good afternoon Kamil, thank you for getting in touch. We will follow this up for you and make sure a member of our Client Experience Team will be in contact.
Sorry for the inconvenience.
Yours in Law.
LAW FOR ALL
**********
Sorry for the inconvenience.
Yours in Law.
LAW FOR ALL
**********
LAW FOR ALL's reply16 Jan 2020, 12:45
Official
Good afternoon Kamil, thank you for getting in touch. We will follow this up for you and make sure a member of our Client Experience Team will be in contact.
Sorry for the inconvenience.
Yours in Law.
LAW FOR ALL
**********
Sorry for the inconvenience.
Yours in Law.
LAW FOR ALL
**********
KR
Kamil R's updateReviewer Update
29 Jan 2020, 16:06Hello Law for All.
I just want to know, do i need to write a review on Hello Peter every time that i want feedback regarding my matter? Ignatius emailed me on thursday the 16th of January and promised me feedback in 7 days, Tomorrow will be 14 days since that email and i received no feedback from him. And i even sent him emails asking for feedback and got no response, My matter may not be important to you but trust me when i say. The money owed to me is very important for me
I just want to know, do i need to write a review on Hello Peter every time that i want feedback regarding my matter? Ignatius emailed me on thursday the 16th of January and promised me feedback in 7 days, Tomorrow will be 14 days since that email and i received no feedback from him. And i even sent him emails asking for feedback and got no response, My matter may not be important to you but trust me when i say. The money owed to me is very important for me
KR
Kamil R's update29 Jan 2020, 16:06
Reviewer Update
Hello Law for All.
I just want to know, do i need to write a review on Hello Peter every time that i want feedback regarding my matter? Ignatius emailed me on thursday the 16th of January and promised me feedback in 7 days, Tomorrow will be 14 days since that email and i received no feedback from him. And i even sent him emails asking for feedback and got no response, My matter may not be important to you but trust me when i say. The money owed to me is very important for me
I just want to know, do i need to write a review on Hello Peter every time that i want feedback regarding my matter? Ignatius emailed me on thursday the 16th of January and promised me feedback in 7 days, Tomorrow will be 14 days since that email and i received no feedback from him. And i even sent him emails asking for feedback and got no response, My matter may not be important to you but trust me when i say. The money owed to me is very important for me
LAW FOR ALL's replyOfficial
29 Jan 2020, 16:40Good afternoon Kamil, thank you for getting in touch.
We'd want to look into why your lawyer hasn't contacted you yet, and why you haven't received feedback. We will follow this up for you and make sure a member of our Client Experience Team will be in contact as soon as possible.
Sorry for the inconvenience.
Yours in Law.
LAW FOR ALL
**********
We'd want to look into why your lawyer hasn't contacted you yet, and why you haven't received feedback. We will follow this up for you and make sure a member of our Client Experience Team will be in contact as soon as possible.
Sorry for the inconvenience.
Yours in Law.
LAW FOR ALL
**********
LAW FOR ALL's reply29 Jan 2020, 16:40
Official
Good afternoon Kamil, thank you for getting in touch.
We'd want to look into why your lawyer hasn't contacted you yet, and why you haven't received feedback. We will follow this up for you and make sure a member of our Client Experience Team will be in contact as soon as possible.
Sorry for the inconvenience.
Yours in Law.
LAW FOR ALL
**********
We'd want to look into why your lawyer hasn't contacted you yet, and why you haven't received feedback. We will follow this up for you and make sure a member of our Client Experience Team will be in contact as soon as possible.
Sorry for the inconvenience.
Yours in Law.
LAW FOR ALL
**********
KR
Kamil R's updateReviewer Update
17 Feb 2020, 11:29Hello
I am sick and tired of empty promises now.
I want all of my premiums back. Law for all is completely useless.
I am sick and tired of empty promises now.
I want all of my premiums back. Law for all is completely useless.
KR
Kamil R's update17 Feb 2020, 11:29
Reviewer Update
Hello
I am sick and tired of empty promises now.
I want all of my premiums back. Law for all is completely useless.
I am sick and tired of empty promises now.
I want all of my premiums back. Law for all is completely useless.
