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1 reviews | Active since Jul 2016
08 Jul 2020, 13:21
Absa law4all. Dnt waste your time
I signed up for the law4all telephonic ally before the lockdown. The consultant assured me my matter would be covered in full. A couple of months down the line, a total of 3 complaints and they have not supp**** me with the recording because they do not want to honor what was communicated to me. Now keep in mind these are attorneys that we are dealing with... I am in the process of laying a formal complaint with the fais ombudsman as this contravenes the act and the tcf laws. I dnt understand how Absa can associate themselves with a company that is so ************
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LAW FOR ALL's replyOfficial
08 Jul 2020, 14:07Dear Rookaya.
Thank you for reaching out to us. We're so sorry that you have had a disappointing experience and for all the confusion around the cover of your legal insurance policy.
Rest assured, our award-winning team of talented, caring, and dependable legal professionals go above and beyond to ensure policyholders have access to justice and that their rights are protected.
We understand your frustration with the situation and have sent your feedback to our Client Experience Department to investigate your concerns and make contact. A member of our team will be in touch shortly.
Sorry for the inconvenience.
LAW FOR ALL Client Experience
***
Thank you for reaching out to us. We're so sorry that you have had a disappointing experience and for all the confusion around the cover of your legal insurance policy.
Rest assured, our award-winning team of talented, caring, and dependable legal professionals go above and beyond to ensure policyholders have access to justice and that their rights are protected.
We understand your frustration with the situation and have sent your feedback to our Client Experience Department to investigate your concerns and make contact. A member of our team will be in touch shortly.
Sorry for the inconvenience.
LAW FOR ALL Client Experience
***
LAW FOR ALL's reply08 Jul 2020, 14:07
Official
Dear Rookaya.
Thank you for reaching out to us. We're so sorry that you have had a disappointing experience and for all the confusion around the cover of your legal insurance policy.
Rest assured, our award-winning team of talented, caring, and dependable legal professionals go above and beyond to ensure policyholders have access to justice and that their rights are protected.
We understand your frustration with the situation and have sent your feedback to our Client Experience Department to investigate your concerns and make contact. A member of our team will be in touch shortly.
Sorry for the inconvenience.
LAW FOR ALL Client Experience
***
Thank you for reaching out to us. We're so sorry that you have had a disappointing experience and for all the confusion around the cover of your legal insurance policy.
Rest assured, our award-winning team of talented, caring, and dependable legal professionals go above and beyond to ensure policyholders have access to justice and that their rights are protected.
We understand your frustration with the situation and have sent your feedback to our Client Experience Department to investigate your concerns and make contact. A member of our team will be in touch shortly.
Sorry for the inconvenience.
LAW FOR ALL Client Experience
***