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Lance A
1 reviews | Active since Aug 2015
25 Jul 2022, 12:03
Absa law is terrible!!!
Absa law for all is the most useless legal company ever. They make excuses when they need to provide a service after debiting your account for years. The day you need them they disappear. ONE debit order not collected and they cancel your policy and instruct all assistance to you to be sc****d. Stay away!!!
Helpful (0)
Replies (3)0
Replies (3)
LAW FOR ALL's replyOfficial
25 Jul 2022, 13:59Dear Lance Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us. We're incredibly sorry to hear that you feel we've let you down. We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We have sent your details to our Client Experience Department to look into and get in touch with you urgently. We're sorry for the inconvenience and will reach out to you again, as soon as our team has investigated and given us feedback. Kind Regards. LAW FOR ALL
LAW FOR ALL's reply25 Jul 2022, 13:59
Official
Dear Lance Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us. We're incredibly sorry to hear that you feel we've let you down. We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We have sent your details to our Client Experience Department to look into and get in touch with you urgently. We're sorry for the inconvenience and will reach out to you again, as soon as our team has investigated and given us feedback. Kind Regards. LAW FOR ALL
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Lance A's updateReviewer Update
26 Jul 2022, 13:33Up until now your department has not contacted me and this is unfortunate. If you really cared about the client you could have resolved this matter urgently.
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Lance A's update26 Jul 2022, 13:33
Reviewer Update
Up until now your department has not contacted me and this is unfortunate. If you really cared about the client you could have resolved this matter urgently.
LAW FOR ALL's replyOfficial
27 Jul 2022, 08:06Dear Lance
Thank you for your feedback.
Kindly note that our office has attempted to make contact with yourself on 25 July 2022.
A further request has been sent to management to get in touch with you urgently.
Were terribly sorry for any inconvenience caused.
Kind Regards
LAW FOR ALL
Thank you for your feedback.
Kindly note that our office has attempted to make contact with yourself on 25 July 2022.
A further request has been sent to management to get in touch with you urgently.
Were terribly sorry for any inconvenience caused.
Kind Regards
LAW FOR ALL
LAW FOR ALL's reply27 Jul 2022, 08:06
Official
Dear Lance
Thank you for your feedback.
Kindly note that our office has attempted to make contact with yourself on 25 July 2022.
A further request has been sent to management to get in touch with you urgently.
Were terribly sorry for any inconvenience caused.
Kind Regards
LAW FOR ALL
Thank you for your feedback.
Kindly note that our office has attempted to make contact with yourself on 25 July 2022.
A further request has been sent to management to get in touch with you urgently.
Were terribly sorry for any inconvenience caused.
Kind Regards
LAW FOR ALL