1 reviews | Active since Jan 2018
A very very bad and disappointing services
I do not know what should I do or go to for help seriously I'm on a dead end. On the 31st of January 2018 I wrote about Lipco poor services and later got a call from Mr Faraid Muhammed asking me what was the problem and related to him my story. Mr Muhammed gave me the assurance that they will investigate the matter and come back to me in 3 working days so till now I'm still waiting for what I don't know? Why in the first place Zikhona Ntukushe gave me the two different amountstyles on divorce matters if now I'm stuck in one place no this is not fair on me I'm even thinking of cancelling my policy with Law for All, my younger sister wanted to join but I told her it is a total waste of time because she will also be sent from pillar to post.
Hi, Puleng.
Thank you for taking the time to write to us and providing feedback. We're sorry to hear about this! We are aware of your previous complaint and looking into the matter. We have asked our Client Experience Team for some feedback on whether our Panel Attorneys have responded on the costs.
As mentioned last time, some of our policies don't cover divorces, while other policies might cover uncontested divorces only or both contested and uncontested divorces. If the matter is not specifically included, we refer our clients to one of our Panel Attorneys with whom we have a particular fee arrangement in place to ensure that the service doesn't break the bank. We need to get to the bottom of why our Panel Attorneys have charged you more.
We will let you know shortly.
Sorry for the inconvenience.
Yours in Law.
Hi, Puleng.
Thank you for taking the time to write to us and providing feedback. We're sorry to hear about this! We are aware of your previous complaint and looking into the matter. We have asked our Client Experience Team for some feedback on whether our Panel Attorneys have responded on the costs.
As mentioned last time, some of our policies don't cover divorces, while other policies might cover uncontested divorces only or both contested and uncontested divorces. If the matter is not specifically included, we refer our clients to one of our Panel Attorneys with whom we have a particular fee arrangement in place to ensure that the service doesn't break the bank. We need to get to the bottom of why our Panel Attorneys have charged you more.
We will let you know shortly.
Sorry for the inconvenience.
Yours in Law.