ER
Etienne R

1 reviews | Active since Feb 2013

10 Dec 2024, 12:49

7 days or 14 days (always 14 days for any feedback)

Turn-around time for feedback is way too long....issue was solved by making use of another party. I am sure there are other better providers out there.

0
Replies (3)
LAW FOR ALL
LAW FOR ALL's reply10 Dec 2024, 12:53
Official
Dear 
Etienne van Rooyen

Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.

We have sent your details to our Client Experience Department to look into and get in touch with you urgently.

Yours in Law
LAW FOR ALL
ER
Etienne R's update10 Dec 2024, 12:53
Reviewer Update
Please no need, I have already cancelled my policy.
LAW FOR ALL
LAW FOR ALL's reply10 Dec 2024, 13:23
Official
 
Dear Ettienne van Rooyen 

We're sad to hear that you cancelled your policy.  We however understand your reasoning behind it, and though we are sad to see you go, we won't stand in your way. 
  
Again, sorry for the inconvenience. 
  
Yours in Law
 
LAW FOR ALL