Sold Lies

I had Solars installed in October 2021 and I have been having issues with the solars ever since they have been installed…the batteries die very quickly and I’ve called numerous times telling them about this issue and they give me a different stories each time. They have given me a service and items we didn’t agree on and now I have to redo everything with a different company. They installed the wrong panels, smaller panels, resulting in the batteries not storing enough power. According the the quote I was given the panels were supposed to be 410w and I was given 380w pannels. The same with the batteries, on the quote they supposed to be 3000 and I received 2000. The inverter on the quote is Growatt and a Kodak one was installed.

I feel like I was ****med therefore I would like my money back (except the money for the Panels) and for them to come collect their things.

I expect their response on how this matter will be resolved and how I will be refunded in the next 5 working days but they ignored me

Regards Francinah Khunou