1 reviews | Active since Jan 2018
Bad service from Lionels Car Radio
Been dealing with them for many years. The owner is very nice, BUT he likes to blame all faults on the customer, he never want to except blame for the poor quality work his staff does. Always first blame it on customar or family of customar. My first car was done by him, my movement eye was not working, I took it back, NO ONE on my side touched the car, when he had to fix the problem he charged me over R400 while system was under quarantee, ppl stole my while toolbox out the boot coz eye didn't pick up movement when boot opened. My mother's Atos have problems, she does not even wanne waste her time, my 1 car neva had problems, now my last cat which is the 4th car I took to him was problems since day 1. After taking car back numerous times for battery draining problem and them destroying 2 of my 100 percent working car batteries, they "found" the mistake, supposed tracking unit, that was NEVER in the car but the staff told him it was the problem, he wanted R650 to "remove" the so called unit after costing me 2x 628 batteries. Then my car alarm sirent would not shut down, they put new pc board as they found 3 faulty ones due to some software problem, also first telling me the fault is on my part, since that problem a cured my sentral locking works only some times, so must lock car manually, his excuse is tht it is the factory sentral locking tht make the problem. I know for a fact my factory sentral locking is working 100 percent. I told him to fix the problem as the system is still under quarantee, 2year and its only been 5months tht its in. So now he want to charge me another R2500 to "fix" the problem. My p3is. This guy believes the bull **** his staff is spinning him then refuse to correct their mistakes. He is not watching them 24/7 while they are installing systems but he always put the fault at the owner which I feel is totally wrong. Every person KNOWS tht NO One fiddles with their wiring, yet it's ALWAYS the first thing he points to. He is a very nice and friendly person, but business wise, he should stop putting blame on customers and find out the true story of why something is not working. Every time i have to fix my own problems as he refuses to or wants to charge again while product is still under quarantee. I Wil not use him again. Rather pay more somewhere else and get value for money, than go back coz he is friendly but rips u off coz some of his staff is liers and can't man up when they make mistakes. My advice to Lionels car radio. STOP BLAMING MISTAKES YR STAFF MAKE ON CUSTOMERS AND STOP TO LETTING CUSTOMERS PAY FOR THE MISTAKES SOME OF YOUR STAFF IS MAKING.
