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On 17/02/2014, i took a car for a regular (75000) service. But it started overheating on the following day, then i called them, they apologised and sent a driver to come and collect it from my workplace. Later that day they contacted me for delivery and they told me that there was nothing mechanically wrong they just forgot to close/properly close the lead. On they same day, they called me for a feedback /survey, after explaining my problem , they ask me to observe it and they will call me Monday for feedback. I only travelled less that 400 km and it was no longer overheating but Sunday when i opened the bonnet for inspection, i realised that there was oil mixed with water on a water tank. On Monday morning they called as promised and asked me to return the car for repairs and later on i was told that its unsafe to drive it, as it had already damaged some of the parts, they asked me to make alternative transport as it might take few days to fix it. Now my argument was that, since its not my fault that the car has to be booked in for such a long time due their negligence , why can`t they borrow their car in the mean time and they refused. Now i am asking if you can assist.<br> <br>