LR
Lerato R

1 reviews | Active since Oct 2020

16 Apr 2024, 18:42

EXPOSING DOT TOWING AS ****MERS

On the 13th January 2024 I went on a memorial run with my fellow bikers, upon our arrival at destination in Rustenburg at the entrance was a gravel which is quite tricky to ride in, I slipped and my bike fell on my left side and I was assisted to lift it back up, I ride it inside the yard to park, and as we were having lunch, a friend suggested that he puts the bike in his bakkie for my safety, which I agreed to as it made sense, I was sort of scared after experiencing the gravel and off they carried the bike on the bakkie and we left for Kempton park. In the morning (14 Jan 2024)I went out and left my bike there still in good riding condition and called my insurance to collect it for me to my place of residence and KING PRICE as they claim to be reputable sent DOT TOWING to do this job. Next thing I know I receive a call from a guy named Etienne saying the have had an accident with my bike, I then asked them to come and I can see what the worst is, only to see my bike in a condition I never imagined Footbrake Rear brake FOOTPEG (LEFT) Petrol tank(LEFT SIDE) ALL DAMAGED.

My heart sank and all I got we're sorry mam, this guy did not even have proper straps, they looked worn out, which makes me wonder how KING PRICE allows such people to handle their so called valued customers. He did not even take pictures of the things I observed. He then calls the owner whom I further communicated with regarding how best this could be sorted out amicably and I pointed out my own things that he should not worry about that are known to me, it's my bike and I know what it's problems are. I then wrote a statement which I shared with my insurance, the guys who collected and their insurance LIONEL ISSACS whom I'm 3rd party claiming from to cover what they have done to bike. Later on in the process their broker from SANTAM Ms. Credentia Gumbo (***)calls me to explain what the next step was and I should call Ms. Puleng Mosime (***)who gave me a claim number *** and requested documents that I adhered and submitted with no hesitation, then there was Ms. Lerato Ramela (lerato.ramela@santam. Co. za) and (***)whom I ended up getting to the last stage that brings me today to complain about what they are doing, these guys are now trying to **** me seeing that getting this HARLEY DAVIDSON 750 STREET ROD is DAMN expensive.And my thing is that you will never know whom to direct all these complaints to as they will give you the run around.There is a lady named Valda Badrick that has been making follow up for me from CLC (***) she was told that she better back off which I found really suspicious of them, little did I know this was the stunt they would pull. As we speak my bike is at the MZANSI HARLEY DAVIDSON in Sandton which I still had to fight with them and my insurance giving me grief about these guys who are not competent in their dirty job Mzansi gave us a clear indicated quote that is in line with my statement and when I check with them after they brought to my attention that DOT TOWING /LIONEL ISSACS /SANTAM have scratched out the rear brake saying they are not liable for that damage, right now I am LIVID AND I HAVE NO DESIRE TO BACK AND FORTH, HAD ANGIE FROM MZANSI NOT BROUGHT THIS TO MY ATTENTION I WOULD HAVE BEEN SUPRISED AT TILL POINT. I BLAME KING PRICE FOR RELYING ON THESE GUYS, WHAT THE HELL WILL I DO WITH THAT HAND BRAKE THAT THEY DAMAGED AND DO MOT WANT TO ACCOUNT FOR, IS IT THAT THEY CAN'T AFFORD TO PAY FOR THE DAMAGE OR US IT THAT THEY ARE UNDERMINING ME AS A WOMAN OR IS IT THAT I AM BLACK AND THERE FOR THEY WILL GIVE ME THE RUN AROUND, WHAT EFFRONTERY? WHAT NONSENSE? WHAT IMPATUS? WHAT *******? WHAT DISRESPECT? WHAT? WHICH ONE?

I NEED THIS BIKE REPAIRED, I WILL BE ALSO GOING ON SOCIAL MEDIA TO EXPOSE THIS NONSENSICAL ****, I NEED THAT QUOTE TO BE COMPLETED WITH PAYMENT ON WHAT THEY HAVE SCRATCHED OUT, I TOLD THEM TO LEAVE OUT WHAT I KNOW OF AND ATTEND TO THE DAMAGES THEY CAUSED ON MY MOTOR BIKE, I MEAN WHY DID THEY HAVE CUT AND JOINED ROPES TO TIE SUCH AN EXPENSIVE BIKE IN THE FIRST PLACE, THAT JUST SHOWS HOW ******** AND *********** THEIR LINE OF BUSINESS IS. THIS ONE IS NOT OPEN FOR NEGOTIATIONS, I HAVE SUFFERED ENOUGH STRESS WITH THIS ISSUE, JUST NOW THE MZANSI DEALERSHIP WILL END UP CHARGING ME FOR STORAGE FEES WHICH THEY WILL BE RUNNING UP AND DOWN AVOIDING TO PAY FOR THAT. AND THEY HAVE A RIGHT TO DO SO, IT'S THEIR PROPERTY. DAMN DOT TOWING MAN, THIS IS REDICULOUS, GETS YOUR AFFAIRS I ORDER, FIX THAT BIKE. TELL US IF YOU NEED MORE TIME TO ACCUMULATE FUNDS, BUT DON'T COME WITH STORIES HERE, THAT IS BEING ******* AND YOU KNOW IT. NONSENSE!

Lerato Rankwe

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