lL
lomsonongwana L
1 reviews | Active since Apr 2017
07 Jan 2019, 09:06
Lion of Africa
This company is taking money for an insurance policy I did not take. I did not know this company existed until they showed up on my payslip. I called them and they told me to send my ID number and perusal number. I refused because I am not comfortable with giving away my personal details. It's been 3 months now. I've called, complained and nothing is happening.
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Replies (2)0
Replies (2)
Lion of Africa Life Assurance's replyOfficial
07 Jan 2019, 10:25Dear Lomso
We confirm that our Customer Experience Specialist has made contact with you, we are giving urgent attention to your concerns and will provide you with feedback soonest.
Kind Regards,
Customer Experience Team
Lion of Africa Life Assurance's reply07 Jan 2019, 10:25
Official
Dear Lomso
We confirm that our Customer Experience Specialist has made contact with you, we are giving urgent attention to your concerns and will provide you with feedback soonest.
Kind Regards,
Customer Experience Team
Lion of Africa Life Assurance's replyOfficial
07 Jan 2019, 10:26Dear Lomso
Thank you for your patience while we addressed your concerns.
We confirm that this matter has been resolved.
We confirm that this matter has been resolved.
Regards,
Customer Experience Team
Lion of Africa Life Assurance's reply07 Jan 2019, 10:26
Official
Dear Lomso
Thank you for your patience while we addressed your concerns.
We confirm that this matter has been resolved.
We confirm that this matter has been resolved.
Regards,
Customer Experience Team