LN
Letlhohonolo N

1 reviews | Active since Jun 2016

13 Dec 2018, 17:02

Tell me to come fetch my car tomorrow!

Since October trying to get my car fixed but I'm hearing different stories from the Insurer and the panel beaters (Sanrose Auto body), now I still can't get my car from the panel beaters because an assessor has to check the invoice and sign it off if he's happy with the figures , meaning I might not get the car this year if he decideds to act on it later than tomorrow because the panel beaters need to be paid before I get my car and they are closing the workshop for this year.

I've called everyone on my Insurer's side , I've went to the panel beaters , I don't know what to do anymore.

Tell the panel beaters to release my car by tomorrow (14 Dec) , I don't want to get involved in payment issues with you and them .

0
Replies (2)
Lion of Africa Insurance
Lion of Africa Insurance's reply14 Dec 2018, 08:47
Official
Dear Letlhohonolo


We confirm that our Customer Experience Specialist has made contact with you, we are giving urgent attention to your concerns and will provide you with feedback soonest.



Kind Regards,
Customer Experience Team
Lion of Africa Insurance
Lion of Africa Insurance's reply14 Dec 2018, 13:47
Official
Dear Letlhohonolo


Thank you for your patience while we addressed your concerns.
We confirm that this matter has been resolved.


Regards,


Customer Experience Team