jM
james M
1 reviews | Active since Nov 2014
03 Dec 2018, 15:10
poor customer care
I have submitted my claim with in September and till to date no one what to tell me what is happening. It seems its closed or im not that important to them.
Helpful (0)
Replies (2)0
Replies (2)
Lion of Africa Insurance's replyOfficial
05 Dec 2018, 09:06Dear James
We confirm that our Customer Experience Specialist has made contact with you, we are giving urgent attention to your concerns and will provide you with feedback soonest.
Kind Regards,
Customer Experience Team
Lion of Africa Insurance's reply05 Dec 2018, 09:06
Official
Dear James
We confirm that our Customer Experience Specialist has made contact with you, we are giving urgent attention to your concerns and will provide you with feedback soonest.
Kind Regards,
Customer Experience Team
Lion of Africa Insurance's replyOfficial
12 Dec 2018, 08:18Dear James
Thank you for your patience while we addressed your concerns.
We confirm that this matter has been resolved.
We confirm that this matter has been resolved.
Regards,
Customer Experience Team
Lion of Africa Insurance's reply12 Dec 2018, 08:18
Official
Dear James
Thank you for your patience while we addressed your concerns.
We confirm that this matter has been resolved.
We confirm that this matter has been resolved.
Regards,
Customer Experience Team