LN
Letlhohonolo N

1 reviews | Active since Jun 2016

03 Dec 2018, 13:24

I need that car tomorrow!!!!

My vehicle has been gone since the 12th of October , I waited weeks before for their assessment to be done and get the authorization letter. Now I can't get my vehicle at the panel beaters because they were not paid by the insurance company. This is a business vehicle and I need it ,I'm behind on my bills. I'm also covered for loss of income and when I try to make a claim on that I'm told many stories. Claim number: ********** Broker : Axsure

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Replies (2)
Lion of Africa Insurance
Lion of Africa Insurance's reply04 Dec 2018, 16:11
Official
Dear Letlohonolo


We confirm that our Customer Experience Specialist has made contact with you, we are giving urgent attention to your concerns and will provide you with feedback soonest.



Kind Regards,
Customer Experience Team
Lion of Africa Insurance
Lion of Africa Insurance's reply14 Dec 2018, 13:47
Official
Dear Letlohonolo


Thank you for your patience while we addressed your concerns.
We confirm that this matter has been resolved.


Regards,


Customer Experience Team