RK
Riaz K

1 reviews | Active since Aug 2014

25 Oct 2018, 21:51

generic parts used to repair critical components and no responses

STILL NO RESPONSE FROM THIS COMPANY , please don't use oaksure as brokers , its hell to get hold of any broker to resolve your claims and eventually when you do get to a point of repairing the car , they use aftermarket parts on critical components of the vehicle ... matshiditso pathetic service , mike is totally illiterate . lion of africa same story , ************ ... do not let them approach you at the uber greenhub , they are ************

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Replies (2)
Lion of Africa Insurance
Lion of Africa Insurance's reply29 Oct 2018, 09:37
Official

Dear Riaz,

We confirm that our Customer Experience Specialist has made contact with you, we are giving urgent attention to your concerns and will provide you with feedback soonest.


Kind Regards,
Customer Experience Team

Lion of Africa Insurance
Lion of Africa Insurance's reply05 Dec 2018, 09:02
Official
Dear Riaz


Thank you for your patience while we addressed your concerns.
We confirm that this matter has been resolved.


Regards,


Customer Experience Team