TM
Thando M

1 reviews | Active since Mar 2018

21 Aug 2018, 15:09

Failed payments to clients

This insurance has taken over a month to trace a payment that they said they made to a finance house, i have been up and down with email trails but it doesn't seem like they take their clients seriously, I wouldn't recommend them to my enemies.

0
Replies (2)
Lion of Africa Insurance
Lion of Africa Insurance's reply22 Aug 2018, 15:11
Official

Dear Thando,

We confirm that our Customer Experience Specialist has made contact with you, we are giving urgent attention to your concerns and will provide you with feedback soonest.

Kind Regards,

Customer Experience Team

Lion of Africa Insurance
Lion of Africa Insurance's reply30 Aug 2018, 10:38
Official

Dear Thando,

Thank you for your patience while we addressed your concerns.

We are pleased to confirm that this matter has been resolved

Kind Regards,

Customer Experience Team