LinkRepublic (Pty)Ltd

Do NOT do business with Link Republic

I am beyond frustrated and angry at this point. I took out my service with link republic and at the start already the delivery did not arrive within the set expectation time of 2-3 business days. I had to call multiple times and nobody could locate a drive, no apology and zero accountability for this issue was taken, received my sim and and the internet hardly ever worked. Couldn’t even upload a status that’s how terrible it was and this is a 50mbps upload and download line. I reached out to them and they said they will send me a new sim, then placed a lock on my current sim not allowing me to use it until I reached out to them (took hours for the lock to removed) leaving me without WiFi I paid R850 for by the way. The new sim also took over two weeks to arrive and same issue as before nobody could track the driver. Fast forward to today. I messaged them to activate my new sim they sent, they added a lock on the old one and left me without internet again saying it would take 24 hours for the new sim to be activated. Managers promise to call you then don’t ever do. The agents don’t have any customer service training and just speak to you however they want. Zero compensation, zero apology and zero accountability. Whatever you do, do not take your WiFi services from them regardless of what influencers tell you online. I wish I never did business with them and will be finding a new supplier soon