LINKEDIN NOT TRUSTWORTHY

I just had a bit of a shock when I received an email from my bank account claiming that LinkedIn had just charged me R2414.86 for renewing a LinkedIn subscription TRIAL. I freaked out, and starting to search everywhere on the web for their customer support line, I came to find that there is no direct phone number to contact them and according to their directions on LINKEDIN the best way to receive help is to go to the "Help" section on their website." When you search for refund related questions here, you will find this page LinkedIn Consumer Refund Policy. At the top of this page there is a box that states "Review our refund policy and submit your account for review if you believe your situation warrants an exception". Great! But below it, prefixed by the word Important in bold it states: "Payments are non-refundable, including feeds and other charges. Please see below for additional details." So I click the "Request account review button", and was taken to a page where I had to click another button to "submit" my account review. When I clicked this button, I got a page telling me "We're sorry, your request cannot be fulfilled"... something along those lines. I continued to panic, kind of beginning to accept that a refund wasn't going to happen. So I went to my account on LinkedIn and proceeded to try and cancel my subscription within my profile, after a lengthy search (as its pretty hidden in the settings) I was able to cancel the subscription, but alas no mention of a refund to be processed. I decided to give the "Request account review" button one last shot, and low and behold, after click through the second button it told me that my account was successfully submitted for review. My concern is that, there really is no literature anywhere that explains their refund process, and anything you do find clearly states that "Payments are non-refundable...". Google search results are riddled with people with mixed experiences, and honestly it is something that seems kind of dishonest to me. Why did I never receive an email telling me that my trial was coming to an end, and that I would be charged an entire year's worth of LinkedIn Premium? My understanding was that it will be a monthly deduction - NOT ANNUAL. This is a big chunk of change, especially during a time where everyone has a cut in salary during COVID-19, I cannot even start to justify. Understandably it's my own fault for having signed up for it in the first place and not keeping track of the trial, but their claims of payments not being even partially refundable, and not offering customers an email notification - according to their promises, for their trial end date just seems dishonest. Cancellation and Refund policy information is extremely misleading, and I am currently VERY nervous as I am short of cashflow. LINKEDIN IS NOT TRUSTWORTHY AND VERY MISLEADING. LinkedIn Help