A disappointing experience with a platform that should exemplify professionalism.

As a paying subscriber, I was surprised to discover that business contact options are capped—without clear notice and with no straightforward way to manage or track usage. In a platform positioned as a leader in professional networking and outreach, this restriction feels both arbitrary and antiquated.

What followed was weeks of chasing for a simple answer—only to receive a vague, unhelpful response that sidestepped the core of the issue entirely. No clear resolution. No timeline. Just ambiguity cloaked in templated courtesy.

The lack of transparency, the rigidity of the system, and the time it took to reach any form of clarity reflect poorly on a service that markets itself as premium. At this level, customer experience and responsiveness should not be afterthoughts—they should be the baseline.

A disappointing scenario, and one that calls for serious internal review.