LinenHouse *******!!

Absolutely appalled with the item purchased!!! After 6weeks of owning a duvet cover, washing it once and then the colour faded the very rude director established AFTER 2 MONTHS that it was because it was ABUSED!!!!!! Can you justify what is ABUSED?????? This is the bull**** that happens when businesses do not want to own up to defective products. Never again! I was first told that the item had gone through a lab test....I requested results. Only to be told the conclusion is based on 38 years of textile experience - I would like him to show me how the hell does something like that happen to a duvet cover. I returned the item on the 6th of Jan, he looked at it 2 weeks ago and has the audacity to say to me "he doesnt want to embarrass me???. A product lying unwrapped for 3 months is going to be dusty if that is what he if reffering to, which is not even the point - the point is that you pay so much money for a product only to be used for about 3 weeks!!