zZ
zahnnel Z

1 reviews | Active since Feb 2017

29 Mar 2018, 18:10

Poor stock management

Really not pleased with the Menlyn Lindt chocolate shop. Bought five milk bunnies today (one has already been dispatched to its recipient ?) and was looking forward to buying one white chocolate bunny. The shop was brimming with bunnies of all sizes and flavours but not a white bunny in sight. I know they’re available because I saw them at the Lindt shops in Cape Town.

I was told by the shop assistant that the white bunnies had been sold out and that Woodlands also had none. Really, Lindt Menlyn, if this is true in a shop where are hundreds of milk, dark and hazelnut bunnies, surely you should manage your stock better? If the white bunnies are that popular, why don’t I see them anywhere in Gauteng? I suspect that the Gauteng Lindt shops simply don’t stock the white chocolate bunnies., and I’d feel better about this if the saleslady had just been honest about it ?

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Replies (1)
zZ
zahnnel Z's update31 Mar 2018, 10:46
Reviewer Update
Lindt has contacted me and I have also received a response from their senior product manager. So while I remain white bunny-less, I would like to thank Lindt for not just ignoring me and responding to my query.