LP
Liesl P

1 reviews | Active since Oct 2019

11 Oct 2019, 18:03

Unresponsive

Absolutely disgusted. The technician came late. I called the office in Linden. Someone told me that he would come in an hour. When the hour passed I called again. ---- no answer to any of my numerous calls and WhatsApp messages. After waiting for hours, I finally called the cape town number. While I tried to explain, the man cut me short. I asked him if he would listen to me, and he put the phone down in my ear. I find that very rude. Not so good on customer service. Finally, a technician arrived and hooted at my gate. (I had been crystal clear that I need to be called to get access to my property) Thankfully I looked for reviews on line. It seems it's best not to allow these people to **** you.

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Replies (1)
Linden Appliances
Linden Appliances's reply02 Dec 2020, 10:00
Official
Good day Liesl, Thank you for review. it can only be regarded as **** if we take your money and never honour our workmanship and repair process. for as long as we did not attend to the booking, receive exchange of money and promise of a quote - this cannot be regarded as a ****. Many thanks