Fully Paid Guests turned away from Lekgalametse

Bookings for 6 people were done and paid up in full to Richard Blandy from Limpopo Tourism Agents for accomodation over the Easter weekend checking in Friday 3 April and checking out Sunday 5 April at Lekgalametse Nature Reserve, just north of Tzaneen. After travelling for 7 hours which included a hectic four by four route to check in at 17:00, we were informed that there was no accomodation as there was a double booking.<br> <br> Between the Limpopo Tourism Agents and Lekgalametse staff, no-one could assist us. We were turned away and left to find our own accomodation at the 11th hour over the busy Easter weekend. <br> <br> I have since been trying to have our money re-imbursed with no success and very little help from the Limpopo Tourism Agents through which I booked. <br> <br> We are extremely disappointed in the service and attitude of both Lekgalametse staff and of the Limpopo Tourism Agents and would advise that bookings are double checked with the Lekgalametse staff themselves to avoid such a situation from re-occuring.<br> <br> It became clear from the conversation between agent and staff that this is a frequent occurence.