RH
Rosheen H

1 reviews | Active since Sept 2009

23 Feb 2015, 09:56

Hard/ Old Macaroons_Bad service from a MANAGER

I was in Kuilsriver on Saturday and popped into the bakery. You did not mentioned a specific date or time, so I would assume you informed the staff on duty about my query. A lady called Marsha was on duty. Besides her knowing nothing about my query, she went on to educate me about the importance of keeping receipts and gave me attitude about the fact that I did not keep my receipts . I have never ever experienced such BAD customer service in my life. How is this woman a manger with such a bad attitude. I explained to Marsha, that in your email, you did not request receipts and my initial email was meant to inform you about the old maroons. But this woman just went on and on, making the whole thing about me and with her stink attitude. <br> My customer complaint was not about compensation / fresh maroons, it was to inform you about the two incidents. <br> I don't need free maroons, I can afford to buy them myself. Which I do on a regular basis and this is why I know what OLD maroons taste like.<br> I would like to inform Limnos and MARSHA (stink attitude ) that I don't want to be compensated after experiencing such poor customer service from a MANAGER. The lady behind the till was more helpfu

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