****mers and unprofessional

I ordered shoes and they were delivered. I had to return them due to size being too big . I was blue ticked on WhatsApp when I raised this issue . I sent the shoes and they never sent them back , I didn't receive my shoes back at all not even my refund, my email and WhatsApp were ignored. ****** ****mers we work so hard for our monies. Another red flag: they don't have any physical store where one can go for face to face issues. I don't recommend them at all.