Poor service that is seriously lacking in the understanding of customer service

I am currently still waiting for a response after applying for a small loan from LIME24 AND TO DATE THERE'S BEEN NO CONCLUSION TO MY APPLICATION. THEY ARE PATHETICALLY SLOW IN RESPONDING TO CUSTOMER NEEDS. I GOT A RESPONSE SOME DAYS AFTER MAKING THE INITIAL APPLICATION AND NOTHING FROM THEM SINCE. IF THAT IS CUSTOMER SERVICE TO THEM., I THINK THEY MUST CATCH A WAKE UP AND SEE FROM OTHERS HOW IT'S DONE.