*******s.

I believed in this shuttle business till today. We live in a world whereby delays or unforeseen events happen on a daily basis. Now what I don't understand is why would anyone on their right mind put a clause on such a thing. (if you can't make it on time you forfeit your money and go on to say even if you want to complain you can't win due to, you agreed to the terms and conditions). I understand every business has to protect themselves with all these T's & C's, but Please teach your call center staff to be able to handle situations with caution, and stop ripping people off.