****** KOOS

I took my daughter to St John's. She had a file there but it was from years back. Apparently they changed their system and they can no longer find her profile on the system. We had to open a new file but we needed a referral letter from the clinic. We were advised to go to Koos since it's just next door. We had to go start at the long ques, open a file, que to see the doctor and just when we were about to enter. The sister turned us away and told us to go to our local clinic. We were at St John's at 5am, it's now 11 and we are told to go to the local clinic... just for a referral!!! Who would go to the local clinic at that time of the day and were do we get cash for traveling inbetween clinics??? My daughter didn't attend school and it was all for nothing.