LF
Lisa F
1 reviews | Active since Apr 2017
15 Apr 2017, 23:26
DISGUSTING QUALITY
<p>I have ALWAYS bought Lil-Lets pantiliners. However after buying the usual top-up, I used 1 and noticed the cotton on my underwear. Checked the product and immediately saw the problem. I wish I could attach more pictures, but this is not acceptable. It's actually embarrassing and I hope no other female has had this experience, because this poor quality defeats the purpose of the product. #Do100%InspectionsAtYourDistrubutionCentres!!!!! </p>
Helpful (0)
Replies (4)0
Replies (4)
Lil-lets's replyOfficial
16 Apr 2017, 17:36Hi Leann
Thank you for your post to the Hello Peter web-site. We really appreciate you taking the trouble to bring this to our attention. We would value the opportunity of investigating your complaint and will be sending you an e-mail tomorrow, to obtain specific product details and so that you can attach the photographs that you have taken.
We sincerely regret the experience you have had with our products and thank you again for taking the trouble to get in touch via Hello Peter.
Lil-lets Consumer Affairs
Best regards,
Lil-lets's reply16 Apr 2017, 17:36
Official
Hi Leann
Thank you for your post to the Hello Peter web-site. We really appreciate you taking the trouble to bring this to our attention. We would value the opportunity of investigating your complaint and will be sending you an e-mail tomorrow, to obtain specific product details and so that you can attach the photographs that you have taken.
We sincerely regret the experience you have had with our products and thank you again for taking the trouble to get in touch via Hello Peter.
Lil-lets Consumer Affairs
Best regards,
Lil-lets's replyOfficial
26 Apr 2017, 11:57Hi again Leann. We are really battling to get in touch with you. We have sent three e-mails and have phoned numerous times, but cannot get through to you. We would really like to investigate your complaint and would be most grateful if you could respond to the e-mails that we have sent you.
Many thanks
the Lil-lets Consumer Affairs Team
Best regards,
Lil-lets's reply26 Apr 2017, 11:57
Official
Hi again Leann. We are really battling to get in touch with you. We have sent three e-mails and have phoned numerous times, but cannot get through to you. We would really like to investigate your complaint and would be most grateful if you could respond to the e-mails that we have sent you.
Many thanks
the Lil-lets Consumer Affairs Team
Best regards,
Lil-lets's replyOfficial
08 May 2017, 15:15Hi again Leann. We are in receipt of your e-mail in response to ours. Thank you for sending us photographs of the faulty product. Please be advised that the product that you have used (Libresse), is not a Lil-lets product. May we perhaps suggest that you get in touch with Libresse who would be able to address your complaint on their product.
Many thanks.
the Lil-lets Consumer Affairs Team
Best regards,
Lil-lets's reply08 May 2017, 15:15
Official
Hi again Leann. We are in receipt of your e-mail in response to ours. Thank you for sending us photographs of the faulty product. Please be advised that the product that you have used (Libresse), is not a Lil-lets product. May we perhaps suggest that you get in touch with Libresse who would be able to address your complaint on their product.
Many thanks.
the Lil-lets Consumer Affairs Team
Best regards,
Lil-lets's replyOfficial
08 May 2017, 15:15Hi again Leann. We are in receipt of your e-mail in response to ours. Thank you for sending us photographs of the faulty product. Please be advised that the product that you have used (Libresse), is not a Lil-lets product. May we perhaps suggest that you get in touch with Libresse who would be able to address your complaint on their product.
Many thanks.
the Lil-lets Consumer Affairs Team
Best regards,
Lil-lets's reply08 May 2017, 15:15
Official
Hi again Leann. We are in receipt of your e-mail in response to ours. Thank you for sending us photographs of the faulty product. Please be advised that the product that you have used (Libresse), is not a Lil-lets product. May we perhaps suggest that you get in touch with Libresse who would be able to address your complaint on their product.
Many thanks.
the Lil-lets Consumer Affairs Team
Best regards,