Zero support | zero customer assistance

Flight from JHB to CPT on the 26th of October went relatively smooth, depart from being delayed.

However,

I had to alter my booking flying back from CPT to JHB, I had no success in doing so. Three tickets were booked with Lift, and two had to be altered. This is not an option on the website.

I tried contacting Lift, however, they only have a whatsapp number, which is unmanned and I have not received feedback over 12hours later. Their support email is also non-responsive. I tried contacting them on both facebook and instagram. Still no success.

This is infuriating, and is costing me valuable time I could have spent otherwise.