1 reviews | Active since Oct 2019
What a messy low budget airline! Unprofessional!
Booked a flight for the 22nd of January and it was a 8am flight. I arrived at the airport around 7:15 and they refused to check in my bag that I have already paid for and sent me to customer service. When I got there, the Indian lady said I need to purchase a new ticket for the 12:00 flight to Durban. I was really disappointed because according to my knowledge, one must check in 45min prior to the departure time. I had no choice but to buy that ticket again of which I also had to pay for the back again that they refused to check in. This airline is a ****! They deliberately look for things that they can use to make people pay more! Their service is also unimpressive! Air hostesses wearing jeans and sneakers were not only looking unprofessional but they behaved like that too. In the plane there was a lady called Noma (flight attendant) who was rude to me and the lady I sitting next to. Her tone was very sweet when she was addressing white people but as soon as she started talking to us, her tone automatically changed and she was rude.
I am so disappointed with the fact that I had to pay double even when I was on time and the fact that I was disrespected by an air hostess who was wearing sneakers and jeans as if she’s promoting the airline and not a cabin crew member!
