WELL DONE

My elderly folks, (in their 80’s) flew with Lift from JHB to CPT on the 27/03/24. My mom suffers from arthritis, and my dad dropped her at the terminal building. He went and parked at the long-term parking and walked to the terminal. As he has suffers from emphysema the walk back took it out of him. I arranged a wheelchair for my mom when I made the booking, and that arrived as soon as they booked in. My dad at the time battling to breath was also given a wheelchair and shown lots of compassion by the Lift staff.

They flew back to JHB on 05/05/24, both was assisted with wheelchairs from the time they booked in. I asked the man in charge at the counters that morning if it will be possible to have my dad taken to the long-term parking in the wheelchair after explaining the reason why. He made a call and got it arranged. Going the extra mile for my elderly folks says a lot about Lift and the staff, WELL DONE!!