Poor customer service at Lift Airlines

On the 30th of October 2021 I flew to Johannesburg from Cape Town International using Lift Airlines for the first time. Upon arriving at OR Tambo, I realised the bag i had checked in was opened and I quickly checked, only to realise a watch (timepiece) was missing.

I didn't want to quickly conclude it was taken by one of the handlers of luggage. Upon return in Cape Town and carefully looking, I realised the watch was missing. I then wrote a review to the airline on the 8th of November 2021. Until today i have not received any curtesy call from anyone or even an email.

it is really a disappointment.