Never Again with Lift Airlines!

I used to fly with Lift Airlines all the time, but that’s over! I’m beyond furious. For an airline that charges premium prices, I expected everything to be top-notch. They focus on people, but what about our luggage?

My partner and I flew from Cape Town to Durban and bought new bags specifically for this trip. They told us to put them on holding because there was no cabin space. We trusted them, only to arrive at King Shaka Airport and discover a wheel missing! While waiting to disembark, I saw their team tossing our bags around like they were trash. If only I had recorded it!

To make matters worse, there was no one to speak to about this issue since it was an early morning flight. My partner left a survey, but we’ve heard nothing back since our trip on September 10th. We switched to Fly Safair for our return, and it was a much better experience—even with my bag now dragging on one leg!

Do yourself a favor: don’t trust Lift Airlines with your belongings. They don’t deserve your business!