Lift Airline Services

The most pathetic service in the early morning from the time you hit the line to your hostesses in the plane. My wife got there early and was confused with the no clear direction in the line as to who was Cape Town and who was Durban. She was right in the front when a whole lot of people were allowed to cut in the front because one of your staff went to the back and said all Durban passengers go to front. When addressed it with the manager on duty she just apologized and did nothing about it. Then after I selecting the seat when checking in the airline changed it. What is the use of having a online check in if they are doing thier own thing at the airport with no accomodation for your customer. You hostess did nothing and just walked away when boarding seeing the boarding pass online vs what was printed. Never again will I use your airline. I would rather spend more knowing I am getting the service your airline completely and arrogantly lacks.