Empty promises and False Statements

So where do I begin… it started with my booking return flight from Jhb to CT. Once I had booked I realised that the return flight was later than I needed so I decided to change to an earlier flight. Lift does after all advocate that they are the only airline where you can change flights or cancel with no penalties. Sad to say this is far from the truth. As much as I tried I could not find an earlier flight which allowed me to change at no cost. I was originally booked on the flight leaving CT at 17:00 and all earlier flights had costs ranging from R400-R2000. After complaining on line I was moved to an 11am flight at no cost. Not ideal as it was much earlier than I needed. Any way the problems continued!! I had paid for a pre-booked seat and selected 5F a window seat. When I tried to check in online my seat was moved to 5E a middle seat and could not be changed. I had to stand at the check-in counter at 6am for 15 minutes whilst this was resolved. Finally we were on board leaving Jhb for CT. Well that was at 6:30 set to depart at 06:50. I’m still sitting on the plane as apparently there’s a technical problem which will take hopefully an hour to fix. I haven’t even left Jhb yet I hate to see what happens when I return??!!!