1 reviews | Active since Mar 2009
Angry Passenger
Lift airlines needs to do something about their planes. On Saturday was going to a funeral in Durban so I booked with them a 6am flight, And I booked with another airline for return as they did not have a flight for around 8pm from Durban. Checked in, boarded then boom aircraft engine is not working, we sat for about an hour in the flight and then we were sent to another aircraft. Even that one could not take off due to technical problems. Its already after 10am now and there is no way Im going to make it to the funeral. Worse the next aircraft they had for the trip was still in Cape town so we were suppose to wait for that one to come to OR Tambo, offload then we can board. I hade to cancel my trip together with othe people which were in the same boat they could no longer travel to Durban anymore. The airline issued us with vouchers of the amount of the ticket and then when we asked bout our return tickets which we will loose due to the airlines issues, we were told that all airlines are entitled to the delay and there is nothing they can do about that. So we lost basically. Worse this is the second time this is happening to me with this airline. Last year June 3rd same issue happened where my flight was suppose to be at 18:05 from Durban but ended up being after midnight.
