Lifestyle Online Furnitures aka Jozi Exclusive Furnitures

We have previously ordered a great couch from this company. And received great service. So they were our first choice when ordering a new couch again. This time was a nightmare. Sandi is Apparently the Boss but they won’t tell you who the owner is ...very *****. I ordered a couch in a specific colour. She accepted measurements and colour for our order and said it will be ready in a few days to a week. We paid deposit and waited. On the day delivery was scheduled They apparently didn’t have the colour we wanted. We eventually settled a couple of days later on another colour. Then the couch arrived in a totally different design and incorrect size. They did not accept responsibility for it. Instead I got screamed at from Sandi that I was just a nasty person who liked conflict. She accused me of being ****** saying that I probably prefer being served by white people. She’s never met me and treated me terribly. After mush deliberation with her and factory manager Blessing. They collected the couch and made it according to what we initially ordered. Sandi then sent me a message saying we decided them to get a bigger couch! This was after they messed up our measurements and don’t follow our order correctly. She insulted us even further sayin we get along in life through deceiving people. This was all because they made mistakes that they wouldn’t admit to and needed someone to blame. Before delivery I asked Sandi if they could scotch gaurd it and she advised it would be cheaper to do ourselves and told me where it but it from. When it arrived it had dirty marks all over. We bought scotch gaurd and did is according to the instructions. Shockingly the blue or purple colour from the cotton they had used on a light cream couch stained the entire couch. I then sent her pictures. Asking them to collect and refund. She has ignored my messages and calls. Please do not do business with these people. They are dishonest and a nightmare to deal with. I have never been so insulted by someone. We are considering taking them up for deformation and civil claim for the cost of replacing this stained couch now.