Worst customer service

My experience with lifestyle home has been one of the worst experiences with a product provider. I have been waiting almost 6 months for my couch and no response from the company. I am in Cape Town and am not able to contact their Cape Town branch with any of the numbers that their Pretoria branch has provided. All the numbers connected to the Cape Town branch go straight to voicemail and the Pretoria branch hardly ever answer their calls when I do call them to inquire about the couch I purchased. They can’t provide me with an address for the Cape Town branch or help me connect to anyone in Cape Town. I am at my wits end with this company and not sure what else to do.