Threatening me with valid explanation. Not getting back to customers

<p>I have on numerous occasions sent emails requesting for either the owner or a director of this company regarding these threatening emails that I keep getting.</p> <p> </p> <p>I am tired of trying to explain myself to this company. I called requesting for the director or the owner of the company and the receptionist was so rude with me, she refused point blank to give me the email address.</p> <p> </p> <p>I have also called the call centre numerous times (I have given up because I refuse to be spoken to in the manner in which I was yet again spoken to). These people at the call centre for both Loan Detector and Lifestyle Legal think that everyone owes them something. I have tried explaining my situation and what had happened, and not a single person is willing to listen.</p> <p> </p> <p>It is like they are the only ones who have to speak and everyone else must just listen.</p> <p> </p> <p>Is this the kind of people you employ?</p> <p>I work in a credit collection department as well, and if I dare speak to any of my customers, the way that these call centre people have spoken to me, I would be fired today.</p> <p> </p> <p>I would expect that some integrity and professionalism would be utilised in this department, and at least maybe going the extra mile for anyone who enquires on ********** activity.</p> <p> </p> <p>I need someone with said qualities to contact me today 5 May 2017 between 1pm-2pm to sort this matter out.</p> <p> </p> <p>Furthermore, the letters that you send out are still dated 2016. We are unfortunately in a new year, and that year is now 2017 (wake up and smell the roses and coffee will you)</p> <p> </p> <p>I do not deserve to be threatened, nor do I deserve to be treated in the manner in which I had been treated by both Lifestyle Legal and Loan Detector.</p>