Capital lifestyle solutions. Lifestyle legal

Been listed by this company. For a loan application filled out online. Clearly a **** as it did not say anything about a fee just to fill application. Evenugh I did not receive a loan . I was charged this fee. After back and forth emails I gave up and paid . Amount 578 rands. I have requested I be removed of credit bureau since amount was paid. This has not been done. And I have emailed over 20times and tried calling also . But no answer. .