UIF Service Takes Money gives No Service.

In June 2014 I paid R300 to the Life's Miracle UIF Service for them to handle my Maternity UIF claim with the UIF offices directly. They received the money via EFT. I had to still pay R200 once all my paperwork was ready to be sent to them. When i got back from maternity leave and tried to get hold of them in order for their courier service to come and collect my documents, they were unreachable. I tried calling, sent email after email, and nothing. Then the last email i sent them i received a reply stating that a new company had taken them over, and that they would respond to all their clients shortly. Well i am still waiting for someone to call me back regarding a refund of my R300, since no one got back to me in time, i had to submit the documents to the UIF offices myself or i would have missed my deadline. I am not impressed with this lack of service at all. The least you can do as a service provider is return someones email, and not just have an automated email being sent back to people saying you will get back to them, yet you never do.