LIFEPOINTS RACIALLY DISCRIMINATES

I have participated in LifePoints Panel for few years and I only redeemed my points from the account once about two years ago. I have been continuing my contributions, last week I redeemed my accumulated points which were to be transferred to my Paypal account. A week later no transfer effected into the bank then I tried unsuccessfully to log in into LifePoints; instead a message that my account was temporary unavailable and that I should contact the support team for assistance. After contacting help centre several times including Facebook I was informed that; "After taking a close look and performing an audit of your account, we have found evidence that you have violated the LifePoints Terms and Conditions, which has resulted in your membership being deactivated and the LifePoints (LPs) you collected have been forfeited." This was an insult as (1)this only came after I have been accumulating my points and had just submitted claim for my points redemption (2)I requested LP to tell me which T&C I have violated. The response was "LifePoints does not reveal how investigations are conducted or the measures taken to investigate memberships. This policy is a precaution to prevent future circumvention of our security measures and/or investigative tactics." I found this as a violation of human rights as LP waited until I submitted my points redemption and I don't believe that violation only occurred during point redemption. I have every right to know which violation LP refers to yet LP expect participants to forfeit points that we have accumulated over time with our efforts and data costs. After discussing this incident with other participants I have learnt that LifePoint is race profiling participants and are racially cleansing the platform hence violated T&Cs won't be revealed.