Shortfall on refund

This company was debiting 2 x R99.00 per month on my account since August 2015. I only realised now in January 2016. I called them on Tuesday 26 Jan 2016 to stop the deductions and get them to payback my money. On Wed they sent an ATM repayment of R400, which is not traceable where it came from, only La Lucia ATM debit order refund. No company name or reference.<br> <br> Today I did a follow up call on ***with Queen (who is supposedly a manager) she told me I must email them proof of the other deductions because her archive system cannot go back six months prior. I must again incurre other costs as well just to prove that they deducted my money. But to my suprise her collegue Ayanda managed to access their archive system. They cannot even prove who authorized them to access my account. Which in my books is pure *****ing.<br> <br> I want all my money back with all the bank charges associated to those Unauthorized debit orders. <br> <br> Queen refused to give me the contact numbers of this company that is *****ing my money.