JM
Jacqueline M

1 reviews | Active since Nov 2015

23 Apr 2016, 13:10

Worst Debt Counselor & Service

I have been on Debt Review for about 5 years! With the bad economy and losing my job, and a pay cut with my current job. I have been removed from debt review for my car only in November already and was only notified of this March 2016, by a collection agency showing up at work wanting to actually take my car away as I did not pay them. This was news to me as I have made my payments as instructed by Adrienne Brown. I have been requesting statements from lifeassist/Adrienne to see how my payments have been distributed, I have not received any. I finally made arrangements for payments with regards to my car and received a statement from them, to my dismay I still owe them the original amount since inception. This is horrible and some payments as per MFC's statement shows not received. This is terrible service and NO help towards "Financial Wellness"

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Replies (1)
JM
Jacqueline M's update18 May 2016, 16:36
Reviewer Update
Second account also dropped from debt review, counselors response "this is frustrating"