Failing to deliver

I joint life style and travel through a friend of mine who worked the she said for every booking@ hotel or restaurant I will make the will be 50% off but first I have to pay R1000 to activate my membership which I did at FNB thy said I must wait for 7 working days to get my membership card I waited nd I never got it I phoned them to remind them of the card cause I wanted to use the services thy said I can make booking with out the membership number/card I did the booking at gold reef them park I counseled because I couldn't get the 50% off I phoned them agin & even. Sent them the email but didn't get the card still when I ask them plz email me places where I can go &eat they promise to email but thy didn't I phoned them and send them email again when I called my friend to ask what is going on she told me the found out the company had to much ***** they will pay me back my money ABSA people will call to ask for my banking details to send back my money till today I am waiting what suprise me most is that I paid at FNB now ABSA must pay it sound strange now when I call them no answer and my friend also don't pick up the phone when she's my numbers please help I want my R1000 back