Disappointing and shocking service.

Dear Owner

I am absolutely appauled and disgusted by the level of service received from your manager Thabo Sibanda in your Mall of Africa branch on saturday 24/10/2020 evening.

Firstly the tables were sticky and filthy which is highly concerning for a place that serves food, clearly you have someone who doesn't pride himself in cleanliness, good hygiene practice and current Covid-19 preaucautions running your business. He has poor customer service, does not know how to solve problems, does not even listen to anyone but the sound of his own voice.

I visited your branch with 4 of my close friends to have a desent dinner which turned out to be the worst evening of our lives, firstly it took forever for our drinks to come to our table even though it was not busy the time we came in, then our food 40 mins later came which we were not pleased with the food and as I brought it to his attention, he basically told me that 50 other people love the food we ordered and an opinion of 3 did not matter to me. Told me it was my problem as all the other clients were happy.

Never have before have I met such an arrogant and disgustingly rude manager. The Same evening to the next day everyone of my friends which one is pregnant had a runny stomach from the food.

The food is horrible, the place is filthy and the management is shocking.

Thank you Itumeleng