Appalled: Life Grand Cafe, Mall of Africa

<p>Dear Owner</p> <p>I am absolutely appalled by the manager, Ash Rodriguez , from Life Grand Cafe, Midrand who had haphazardly fired a waiter, King, who had given us the best of service today.</p> <p> </p> <p>I will not associate myself with a business that does not follow the principles of the Basic Conditions of Employment Act in that it fires its staff members for no apparent reason.</p> <p> </p> <p>If this is the face of Life Grand Cafe then I absolutely refuse to associate myself with it and I encourage others to do the same as it would mean that we support a restaurant that treats its staff with utmost disgrace.</p> <p> </p> <p>I am utterly disappointed with what I have encountered and encourage the owners of the business to ensure that the Managers that they leave responsible for their staff (waiters et al) are equipped with the knowledge of how to effectively deal with points of conflict as it leaves innocent and highly efficient waiters jobless due to Managers who are given too much control and exercise this control/power to the detriment of hardworking waiters and waitresses.</p> <p> </p> <p>King, who gave us top notch service was also training up Portia, a trainee who did very well given the tutelage she had received from King during the 5-7.30pm shift on Saturday, 7 January 2017 at Mall of Africa.</p> <p> </p> <p>When we enquired about why he has been fired, other staff members were just as shocked as we were to have learned about what had happened to King given that their knowledge of his service has not been something that had been an issue before.</p> <p> </p> <p>I hope Kings efforts were not in vain, today as your restaurant stands to lose a waiter that lives up to the values and mission of life grand cafe.</p> <p> </p> <p>I will be sure to follow this matter up not only with your restaurant but through radio and other social media platforms.</p> <p> </p> <p>Regards <br />Phindile Molefe</p>