VT
Vanessa T

1 reviews | Active since Jul 2011

11 Dec 2018, 11:40

Does LVI Law Even Exist???

Phillizitty from the above company completely ignores emails to reach out to resolve an issue.

First the account was handed over (which I didn't know about), then I received an SMS on 20 November 2018 saying that I was listed on Trans Union ITC regarding this outstanding account. How do I even get listed without knowing about this account?

I sent an email to ********** as per the SMS, asking for the original invoices so that I could check my records to see if I haven't already paid and whether it was, in fact, my outstanding bill. I also explained that I am hearing impaired and unable to hear over the phone to call or receive any calls so their number ( ********** 281) is unfortunately not available for me to make use of.

Email was ignored.

I follow up on 29 November 2018. Email was ignored again.

I tried looking up the domain www.lvi-law.co.za to see whether there were other contact email addresses that I can forward the email correspondence to, only to find that there's no website and no contact address, only that it's being hosted with Afrihost. I desperation, I tried ********** and got mail undeliverable (no such user here). I tried ********** same problem.

Today, 11 December 2018, I get an SMS that a summons will now be issued and served. Same email address provided and a telephone number that I can't call. I emailed the same email address.

How am I supposed to resolve this matter without you meeting me halfway???? It's well within my rights to request to see the original invoices. For all I know, you could be ******** me.

0
Replies (1)
VT
Vanessa T's update18 Jan 2019, 19:22
Reviewer Update
Christine from LVI Law has contacted me and has taken over the case from Phillizitty. LVI Law does exist and Christine has been amazing in assisting me with this issue. Thank you, Christine, your service is truly appreciated! :)