1 reviews | Active since Jun 2009
Appliance Warranty worth zero (consider all their appliances "voets-toots")
I own a Liebherr Freezer under warranty that has been faulty for over a month now. Between Liebherr's incompetence and don't care attitude I am not hopeful it will be fixed anytime soon. No matter who you try to speak to there, they all have the same "not my job" attitude. You need to continually follow up and phone them to get any form of service. They even expect you to follow up on their technicians, so basically if you want your appliance fixed you have to do their work for them.
Their products are not worth the premium given the almost non-existent pathetic after sales service and headache in the long run. Don't fall for the "it's a premium product" sales pitch as they also not very reliable, do a quick Internet search. I would advise anyone to save yourself the inconvenience of sitting without fridge or freezer for months and to avoid Liebherr, rather stick to other brands (I can highly recommend Bosch, own one of these fridges for 12yrs now with not one issue, its been my saving grace through this ordeal or I would have lost a lot of money in foodstuff).
