Sasolburg License Department Useless... like the rest!

Went to Sasolburg license department with my mother on the 3rd of May 2022 to renew her driver's license. Was told the process will take 6 - 8 weeks, then she can go and collect her new driver's license.

The license department phoned my mother in those 6 weeks to ask her to return to Sasolburg License Department as there was a problem with her fingerprints. She returned, went through the entire process again. Now we wait. Weeks passed, my mother returned to Sasolburg License Department, the new card is not there. Now they promise to phone my mother when the card arrives. Weeks pass, no phone call, my mom returns to Sasolburg License Department just to find out there was another problem with her fingerprints. By this time we are way pass the 8 weeks and my mother must apply again for another temporary license. Again they promise they will phone once the card arrives. WE ARE IN MONTH 6! 24 WEEKS! AND STILL NOTHING!!!

TRAVELING BACK AND FORTH FROM DENEYSVILLE TO SASOLBURG JUST TO BE DISAPPOINTED EVERY SINGLE TIME! MONEY ON FUEL, TIME WASTED, STRESS AND NERVES SHOT, REAPPLYING FOR TEMPORARY LICENCE... WHAT A LOAD OF BS! WE ALL KNOW THIS COUNTRY AND GOVERNMENT IS A JOKE, BUT THIS TAKES THE CAKE.

Months ago we had the same problem with the online process, but atleast we could communicate with someone.

This is appalling and we know nothing will be done to ever try to explain why they are useless. Why would they.. they get their monthly salary.